Letting agent expelled from redress scheme following phishing attempt

first_img A letting agency in Rotherham has been expelled from the Property Redress Scheme (PRS) after reports that an employee had been involved in suspected phishing activity.Phishing is a fraudulent attempt to get hold of sensitive information or data by acting as a legitimate business.An investigation revealed that Miete Matthew from Matthew & Evans Rentals claimed to be looking for a ‘responsible person’ to take care of his apartment.In exchange, he wanted personal information and monthly rent of ‘€575’.The PRS says his request for ‘personal information’ without taking appropriate steps was a ‘red flag’ in the advert.It also says the minimum anyone would expect to see are details of the property, the agent’s privacy policy and their contact information.Immediate actionA PRS compliance officer reported the matter to the Property Redress Scheme Board, where immediate action to expel the member was taken for unlawful practices and not acting according to the standards we expect from our members.Sean Hooker, Head of Redress, says: “This is the first time we have come across such a blatant practice and we cannot condone such behaviour.“It would be remiss of us to allow them to remain part of our scheme. This is a serious breach of professional trust by an agent and is against the law.“We expect the highest standards of our agents who are members and while mistakes do happen, deliberate attempts to deceive and exploit people will not be tolerated.”Organisations can be expelled from the PRS for a variety of reasons, including bringing it into disrepute and if trading standards or any other official body asks the PRS to investigate a member’ activities.The Property Redress Scheme urges consumers to report suspicious behaviour to them immediately, so they can take appropriate action.The Negotiator tried to approach Matthew & Evans Rentals for comment, but they have disappeared online including their previous listings on Zoopla and PrimeLocation.Read more about phishing.Matthew & Evans Rentals Property Redress Scheme phishing September 25, 2020Nigel LewisWhat’s your opinion? Cancel replyYou must be logged in to post a comment.Please note: This is a site for professional discussion. Comments will carry your full name and company.This site uses Akismet to reduce spam. Learn how your comment data is processed.Related articles BREAKING: Evictions paperwork must now include ‘breathing space’ scheme details30th April 2021 City dwellers most satisfied with where they live30th April 2021 Hong Kong remains most expensive city to rent with London in 4th place30th April 2021 Home » News » Letting agent expelled from redress scheme following phishing attempt previous nextRegulation & LawLetting agent expelled from redress scheme following phishing attemptMatthew & Evans Rentals in Rotherham, which has disappeared from the internet and several portals, tried to use an advert to solicit personal details from tenant applicants.Nigel Lewis25th September 202001,454 Viewslast_img read more